FAQ

1. What's your smaple policy, and how could I get samples from you?

We believe that, it may be difficult to make a purchase decision without reviewing the samples. We welcome you to request samples from us and test our quality products.
* Data & Specification
Please provide us the products item number you want, we will confrim with you for the details.
* Sampling Cost:
The customer shall pay the sampling cost and courier charge to our bank account in advance.
Remark: The payment of the sample will be refunded to customer when his order reached our required quantity which will be mentioned when we offer the quotation.
* Shipping Cost/Courier Charge:
We ask for freight charge or freight collect shipping terms for every sample order.

2. How to place an order from you?

Please send us your purchase order by email or fax, Or you can ask us to send you a proforma invoice for your order.
We need to know the following information for your order:
* Your company name and address, Telephone and Fax numbers, Website if applicable.
* Product information - model numbers, quantity, unit price.
* Delivery time required
* Freight payment ( by collect or prepay )
* Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)
* Forwarder's contact details if there's any.( of course, we can also arrange the transportation for you)
After confirming all the details we need, we will deal with your order at once, so that you can get the goods Asap.

3. What's your term of condition and payment terms?

The term of condition can be FOB, CIF or C&F. For The payment terms, usually we accept only T/T in advance or L/C at sight.

4. What's the price of of shipping of the container, and can you arrange the transportation for us?

Depending upon the port of delivery, prices vary. Yes we can. You may use our forwarder for your shipping needs.
We accept the courier, air, and ocean shipping. The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way, destination country (airport, sea port ).

5. Can I use my own logo and design on products?

Yes. OEM is welcomed. Depending on the job difficulty and quantity pricing varies. We have our own design department to bear new ideas and creat new designs for your needs. If you want us to design a new style or produce according to your sample. please send your technical informaiton and sample to us. OEM Procedure is a) Technical drawing process: 3 - 5 days after order confirmed; b) Molding process: 25 - 30 days after drawing approved. c) Delivery time: 30 - 45 days depending on quantity.
If you want your logo, company name to be printed on the package of the products (custom design package), Pls provide us the design in JPG. GIF or TIF format

7. you provide distributor or sole agency?

Yes we do. There are many aspects to discuss before any agency is granted.

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